Terms of Service

Acceptance of these terms

These Terms of Service form a binding agreement between you and Lumina. By creating a Lumina account, signing in, or using any Lumina feature, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the service.

Eligibility

You must be at least 13 years old (or the age of digital consent in your country, whichever is higher) to use Lumina. If you use Lumina on behalf of an organisation, you confirm that you have authority to bind that organisation to these terms.

You may not use Lumina if you are barred from doing so under applicable export controls or sanctions.

The service

Lumina provides text-to-speech synthesis, voice generation, transcription, and adjacent AI tooling delivered through a web dashboard and HTTP APIs. The exact features available depend on the plan you have selected and may evolve over time. Significant changes will be announced in advance.

Plan limits — generations per month, character counts, projects, and rate caps — are listed on the pricing page and enforced server-side.

Your account

You are responsible for keeping your credentials confidential and for activity that happens under your account. Pick a strong password and keep your email address up to date so we can reach you about security and billing.

You must provide accurate information when you sign up and keep it accurate during the life of your account. Notify us promptly if you believe your account has been compromised — we will help you reset access and review recent activity.

Plans, billing, and cancellation

Paid plans

Paid plans are billed in advance through Stripe at the price and cycle (monthly or annual) you selected at checkout. Renewals are automatic until you cancel. Prices may change with reasonable notice; price changes only take effect on the next billing cycle.

Free trial

Some plans include a free trial. You can cancel at any time before the trial ends to avoid being charged. We may use a small authorisation hold to verify your card, which is released automatically.

Cancellation and refunds

You can cancel at any time from the billing portal. Cancellation takes effect at the end of the current billing period; you keep access until then. Unless required by law, fees already paid for the current period are non-refundable.

Taxes

Prices listed exclude taxes unless stated otherwise. You are responsible for any taxes that apply to your purchase.

Acceptable use

You agree not to use Lumina to:

• Impersonate a real person without their explicit consent (including political figures, celebrities, and private individuals).
• Generate content that defames, harasses, threatens, or violates the privacy of others.
• Produce sexual or violent content involving minors, or content that exploits or endangers children.
• Infringe intellectual property rights — including unauthorised use of copyrighted scripts, music, or trademarks.
• Promote terrorism, organised violence, or self-harm; spread material misinformation about elections, public health, or other matters of public interest.
• Circumvent rate limits, plan quotas, authentication, or other technical controls; scrape the service; or resell access without written permission.
• Violate applicable law in your jurisdiction or ours.

We may suspend or terminate accounts that materially or repeatedly breach these rules. In urgent cases (child safety, ongoing harassment) we may act without prior notice.

Your content and generated audio

Your content — the text, prompts, and uploads you provide — remains yours. By submitting it, you grant Lumina a limited license to host, process, and transform it as needed to deliver the service you requested.

Generated audio — within your plan’s scope, you own the audio Lumina synthesises from your prompts and may use it for personal or commercial purposes, subject to the acceptable-use rules above. You are responsible for ensuring you have the rights to the underlying script and for any voice selection you make.

You represent that you have all rights necessary to submit your content and to use the resulting audio for your intended purpose.

Intellectual property

Lumina, our logos, the product itself, and the software behind it remain our intellectual property. These terms do not grant you any right to our trademarks. You may not reverse engineer, decompile, or attempt to extract the source code of the service except to the extent that such restriction is forbidden by law.

Service availability

We work to keep Lumina available and performant, but we do not guarantee uninterrupted service. Planned maintenance will be announced in advance where practical. We are not liable for downtime caused by third-party providers, force majeure, or events outside our reasonable control.

Termination

You can close your account at any time from your settings or by emailing us. On closure we will delete or anonymise your data per the Privacy Policy.

We may suspend or terminate your account if you breach these terms, if continuing the service would expose us or others to legal risk, or if your account is dormant for an extended period. Where reasonable we will give you advance notice and an opportunity to cure.

Disclaimers

The service is provided “as is” and “as available”. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. AI-generated audio may contain artefacts or inaccuracies; you are responsible for reviewing it before use in a production context.

Limitation of liability

To the maximum extent permitted by law, Lumina is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to your use of the service. Our aggregate liability for any direct damages will not exceed the fees you paid us in the twelve months preceding the event giving rise to the claim, or US$100, whichever is greater. Some jurisdictions do not allow these limitations; in those, our liability is limited to the smallest amount the law permits.

Indemnification

You agree to defend and indemnify Lumina, its officers, and contributors from any claim, loss, or expense (including reasonable legal fees) arising out of (a) your breach of these terms, (b) your misuse of the service, or (c) your violation of any third-party right, including intellectual property, privacy, or publicity rights.

Governing law and disputes

These terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-laws rules. The courts of Yogyakarta, Indonesia have exclusive jurisdiction for any dispute that cannot be resolved informally, unless the law of your country of residence grants you a non-waivable right to bring the dispute in your local courts.

Before filing a claim, please email us — most issues can be resolved within a few days that way.

Changes to these terms

We may update these terms from time to time. Material changes will be announced by email and shown as an in-app notice at least 14 days before they take effect, unless a shorter period is required by law. Continued use of Lumina after the effective date means you accept the updated terms.

Contact

For anything related to these terms — questions, notices, or legal process — write to yusrilprayoga90@gmail.com.